Privacy Policy

Statement Regarding Our Internet Collection of Information

Exchange Analytics Inc. (Exchange Analytics) uses its best efforts to respect the privacy of its customers and visitors to its Web site. Personal information, such as E-mail addresses and other volunteered information are kept confidential.

This data collection policy is only a description of Exchange Analytics’ general data collection practices. This is not a description about, nor is it binding with respect to how Exchange Analytics gathers and treats data collected through any of its systems, such as, but not limited to the our Web-delivered training and other services.

Cookies and Google Analytics

As with most Web sites, use small pieces of code called “cookies” to log certain information from each visitor to the Website. We log which files and pages are being accessed and the time of day. This information is used to help measure traffic to different parts of our Web site, improve our content, and prevent malicious activity. “Cookies” are used as part of this process. This data is not personal to you and is gathered only on an aggregated basis.

Visitors to this Website who have Javascript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users: type of user agent (Web browser) used, software manufacture and version number; type of operating system; color processing ability of the users screen; Javascript support; Flash version; screen resolution; network location and IP address. This may also include country, city, state, region, county, or any other geographic data; hostname; bandwidth (internet connection speed); time of visit; pages visited; time spent on each page of the Website; referring site statistics; the Website URL the user came through in order to arrive at this Website (example: clicking on a hyperlink from that took the user to this Website); search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine).

This data is primarily used to optimize our Website for our visitors; however, we may use this data for internal marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential advertisers how many visitors we get to the Website, where our visitors come from, and how they arrive at our Website.

If you do not accept the use of Cookies certain log-in functions may not work properly.

Why We Collect Your Personal Information

We gather your personal information so we can:

  1. contact you and fulfill our obligations as a service provider
  2. process your transactions, such as registration for course, and fulfill your purchase requests;
  3. manage billing processes;
  4. provide account servicing;
  5. offer you other related products and services;
  6. support legal compliance obligations.

What Personal Information We Collect and How We Collect It

During the course of our relationship, we collect personal information when you request a product or service from us. We may ask you to provide the following types of personal or business information: your name, address, title, firm, E-mail, phone, and mobile phone numbers; credit and financially related information that Exchange Analytics receives as payment for products and online courses. We also collect credit card or wire information if the transaction requires it. For a compliance course that satisfies a regulatory requirement, social security number (or part thereof) and/or birth date may be collected, which is used solely to verify your participation in the course to regulatory bodies or agencies.

Confidentiality and Security

Within Exchange Analytics, we restrict access to your personal information to those employees who need to know that information. We have established physical, technical and administrative security processes that are commensurate with the sensitivity of the information collected to safeguard your information. Recognizing that technology is continually developing, Exchange Analytics may implement new procedures and technology improvements on an ongoing basis to further safeguard your personal information.

What Information We Disclose

Your personal information is primarily disclosed only to Exchange Analytics.

We may also disclose your personal information to third parties in the normal course of business, including but not limited to: (i) payment networks, and the members of such networks; (ii) electronic funds transfer networks; (iii) clearing and settlement banks; (iv) service companies that perform business operations for Exchange Analytics, including but not limited to account statement preparation and mailing services; (v) courts, independent auditors, law enforcement agencies and other governmental authorities, regulatory bodies or agencies in response to subpoenas, to prevent fraud, during the course of an audit or examination or as required by law; and (vi) collection agencies, credit reporting agencies, business credit bureaus or other parties associated in collecting any debt owed by the merchant to us.

Service companies also are prohibited from using personal information for any reason other than to provide the specific products or services intended. Exchange Analytics reserves the right to transfer personal information in connection with the sale of all or part of its business or assets.

Additional Rights and Modifications

We may amend this privacy statement at any time, and will post the amended version on our Website at

Your consent

Your choice to use this Website, purchase or enroll in our Web-delivered educational courses or products, and/or to allow the downloading cookies via your browser constitute consent to this policy and consent to the use of your information as described.